Five Generalisations:
- You’ve got to post multiple times every day in social media
 - It takes 7 interactions before a client will buy from you
 - You always need to be closing
 - It’ll be easier to get clients if you have more qualifications
 - You should have a big email list
 
Five Principles:
- Listening beats talking, every time
 - Clients aren’t interested in what you do, only in what you can do for THEM
 - If you try and appeal to everyone, you’ll appeal to no-one
 - There’s never a client-shaped hole in your business
 - You’ve already got everything you need inside of you
 
Generalisations aren’t always true.
Principles ALWAYS are.
Jonny